Informations au sujet de la Covid-19
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Paysage à Saint Ustre

Informations Covid-19

Information about Covid 19

From this day, 01.08.2021, the government is imposing new sanitary restrictions on campsites. Moreover, it is mandatory to go to the site with a negative PCR test or a health pass. In the event of a breach or refusal, we will be obliged to refuse you the access to the site.

We look forward to welcoming you very soon at the Petit Trianon. In order to offer you a stay in complete serenity, we have put in place procedures and sanitary measures specifically related to the Covid 19 and aimed at avoiding any risk of spreading coronavirus. Thus, we have carried out certain modifications:

Your stay at Le Petit Trianon, a 4* campsite, is 100% refundable, modifiable or postponable for the 2021 season (this was already the case in 2020), in the event of administrative closure of the campsite or closure of borders (France or country of origin) at the time of your stay. Offer valid for all bookings until 30/06/2021.

We are waiting for you, take advantage of this exceptional offer valid for any reservation made until 30/06/2021 from our website or the Les Castels site (excluding any other intermediary).

The measures presented below may evolve according to the evolution of the pandemic, to date (Febuary 2021), here are the measures that are in place.

Limiting access to certain living areas to prevent people from gathering together

We have paid particular attention to the places frequented in the campsite in order to regulate the flow of campers and thus allow each one of you to benefit from the services in reinforced sanitary conditions.

In order to manage access to them as well as possible, we have taken certain measures:

    → Practical information is displayed in certain services and regular reminders of the gestures, barriers and distance to be respected between each camper.

    → Monitoring and physical presence of our team in case of heavy traffic

    → Taking reservations and dematerialisation of certain services

We invite you to respect these few rules of the campsite so that we do not have to restrict access.

We need your help so that your stay can go smoothly. We call upon your attention, your responsibility and your collaboration to help us to live together in respect of the new measures of our campsite. 

Hydroalcoholic gel dispensers are at your disposal in the most frequented places.

Wearing a mask is not obligatory on the campsite and especially in your rental, on your pitch or when travelling on the campsite. However, please bring your protective mask as it will be necessary at the reception desk and in the collective sanitary facilities.

Reinforced cleaning and disinfection measures

The campsite’s passageways are closed to campers several times a day in alternation to be cleaned and disinfected regularly in accordance with sanitary protocol. Particular care will be taken to regularly disinfect the points of contact on a very frequent basis.

In addition to the gel dispensing points available to campers in various frequented areas of the campsite, a thermometer is also available at the reception desk.

Taking into account the recommended minimum ventilation time between departure and arrival of the rentals:

  → The accommodation must be vacated by 9am at the latest.

  → Access to the rental will only be possible from 4pm.

 

Changes to certain services

The health of our clients and our team is one of our priorities. In order to enable you to benefit from a maximum of services, we have adapted and have put in place alternative solutions to ensure the continuity of our services.

At Reception, we have set up paperless procedures: payment of stays before arrival – registration and authorisation of the deposit by secure link – accelerated access to your pitch or rental accommodation on arrival – digital welcome booklet – etc…

 

Collective sanitary facilities

The collective sanitary facilities are accessible. For your safety, it is compulsory to wear masks in closed areas.

Swimming pool

The swimming pool will be open with a 1m space between deckchairs to encourage the respect of safety distances.

Mini club and entertainment

The care of children this season may have certain limitations (depending of French government instruction), outdoor activities and entertainment are maintained.

Restaurant

We will offer a full service (on terrasse) and you take-away catering.

Bar and grocery shop

Will be available

Bread and breakfast service

The bread service is maintained. Wearing a mask is compulsory when collecting bread.

Rental and playground equipment

Outdoor playgrounds and bouncy castles will normally be accessible.

Access to the rental and playground equipment will be controlled to ensure disinfection between 2 guests. We therefore invite you to bring back your equipment as soon as possible (bicycles, tennis rackets and balls, table tennis rackets and balls etc.) in order to proceed with disinfection.

Outside the campsite

Current restrictions are more a matter of cooperation and responsibility than of specific restrictions.

Bars and restaurants, markets, shops, museums … are open and may occasionally request that masks and/or gels be worn.

If you would like more information on the health situation in France or in our department :

Holidays coming soon!

We look forward to welcoming you very soon. See you soon at the Petit Trianon for a family nature holiday.

Marine and Olivier